Welcome
* Virus Spyware Removal
* Security & Performance
* Wireless Networking
* Computer Tune-Up
* Computer Set-up
* Email
* Printer Help
* Backup
* Software Install
303 317-5454
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Services Offered:
Virus & Spyware Removal (Diagnose and Repair)
In-Home / In-Office Support : |
$249.99 |
What's Included: |
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Troubleshoot 1 computer |
Yes |
Remove all viruses, spyware, malware and rootkits on the computer |
Yes |
Repair any operating system issues (boot issues, blue screens, etc.) |
Yes |
Apply system tweaks and modifications |
Yes |
Perform operating system critical updates |
Yes |
Test operating system for proper functionality |
Yes |
Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution |
Yes |
Back up up to 9GB of your data to external hard drive, DVD disc or flash drive (not applicable online) |
Add $100 |
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Security and Performance
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Standard |
Advanced |
In-Home / In-Office Support : |
$59 |
$89 |
What's Included: |
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Install antivirus and antispyware software with current definitions and application updates |
Yes |
Yes |
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation |
Yes |
Yes |
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer |
Yes |
Yes |
Remove unwanted programs and trialware |
Yes |
Yes |
Create desired user accounts (if applicable) |
Yes |
Yes |
Test and verify PC hardware and software functionality |
Yes |
Yes |
Create a backup restore CD |
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Yes |
Wireless Networking
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Online Support : |
$79.99 |
In-Home / In-Office Support : |
$99.99 |
What's Included: |
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Set up, configure and secure your router; safeguarding your personal information and securing your broadband signal from use by others |
Yes |
Configure internet, including ISP (internet service provider) |
Yes |
Install and configure networking adapter on 2 computers/devices - (PC, Laptop, Gaming Console, Network Blu-Ray/DVD Player, Network-Enabled TV, etc.) |
Yes |
Secure network |
Yes |
Enable devices to share the internet,files, printers and other media (i.e. photos, videos, music, etc.) |
Yes |
VoIP (voice over IP) set up |
Yes |
Repair network and internet connectivity if necessary |
Yes |
Add an additional device |
$49.99 |
Computer Tune-Up |
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In-Home / In-Office Support : |
$49 |
What's Included: |
|
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation |
Yes |
Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer |
Yes |
Remove unwanted programs and trialware |
Yes |
Create desired user accounts (if applicable) |
Yes |
Test and verify PC hardware and software functionality |
Yes |
Computer Set-up
In-Home / In-Office Support : |
$109.99 |
What's Included: |
|
Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers |
Yes |
Organize wires and cables with your cable ties (ties not included) |
Yes |
Install one new software application (software not included) |
Yes |
Install one peripheral or external device (device not included) |
Yes |
Configure your new computer to access your existing Internet account and one existing e-mail account |
Yes |
Test your computer to make sure it is functioning properly |
Yes |
Transfer your computer data (up to 20GB) to another computer or medium (DVD, hard drive, network attached storage) and import the data into an installed program or location |
Add $99.99 |
Email
Service Level: |
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In-Home / In-Office Support : |
$39 |
$45 |
What's Included: |
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Connect one existing and active email account to a computer or mobile phone |
Yes |
Yes |
Must have all necessary passwords available |
Yes |
Yes |
Working high speed internet connection required |
Yes |
Yes |
Troubleshoot an existing email account |
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Yes |
Includes repair, configure and update the e-mail client |
|
Yes |
Printer Help
In-Home / In-Office Support : |
$35 |
What's Included: |
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Setup and configuration of your new printer - covers both local and network printers |
Yes |
Resolution of your printer issue to get it printing properly again |
Yes |
Answer any questions you have about printer features and functions |
Yes |
Help with wireless printers setup |
Yes |
Backup
Service Level: |
Standard |
Advanced |
In-Home / In-Office Support : |
$80 |
$120 |
What's Included: |
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Transfer your data to your new computer or other media |
Yes |
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Install and configure online data backup |
Yes |
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Includes 1-year subscription to online data backup |
Yes |
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Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs |
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Yes |
Create initial backup |
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Yes |
Includes an external hard drive |
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Yes |
Software Install
Online Support : |
$39.99 |
In-Home / In-Office Support : |
$99 |
What's Included: |
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Determine computer compatibility for, install/repair and configure 1 software title |
Yes |
Perform necessary software updates |
Yes |
Create desktop, start menu and quick launch bar access shortcuts |
Yes |
Software NOT included |
Yes |
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